FAQ: Queenie the Kitsune Plush
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

How big is Queenie?

18 inches from nose to tail 5 inches wide from front paw to front paw 7 inches from paw to head 9 inches from paw to top of ear

Last updated: May 11, 2020 12:17

When will I receive Queenie?

In the US probably August! In other countries, we will ship Queenie in August, but she may take until September to arrive.

Last updated: May 11, 2020 12:19

Why can’t shipping outside the United States be cheaper?

Unfortunately we have to charge for shipping what USPS charges us. We really wish it could be cheaper, but it just isn’t and there is nothing we can do to make it cheaper.

Last updated: May 11, 2020 12:19

Can I buy just a backpack, just a scarf, just Dawnsing, or just Rawra?

Yes! These are items we manufactured previously and now have in stock, ready to ship immediately! Please have a look at our etsy shops! devilsbakery.etsy.com and storyofthedoor.etsy.com

Last updated: May 11, 2020 12:19

How many Queenies are there?

Right now we have made 500! So if our orders on kickstarter exceed that number, we will have to make more (if our kickstarter becomes that large, there will be enough money to fund more.) We would really love to make more, maybe even Queenie with different colored markings. it just requires funding and preorders.

Last updated: May 11, 2020 12:19

How else can I help?

You are welcome to donate a dollar or two, if you would like. Or share this campaign with friends! Word of mouth is everything with Kickstarter, and even sharing the project can be as valuable as a pledge.

Last updated: May 11, 2020 12:19

When will I be charged for Add Ons?

Any add ons purchased through Backerkit won’t be charged to your credit card until July 1st. This also means you can edit your order details and address up until that time.

Last updated: June 18, 2020 17:14

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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